0 items » view cart

FAQ

Updated Contact details
If you want to contact us regarding general enquiries or order queries then please e-mail us at:

contact@paint-the-stars.com

or

paint_the_stars_clothing@yahoo.co.uk

Please don't send any emails to the hotmail address linked to our paypal account as we simply won't get it and your enquiry won't get dealt with.

Shipping and Handing

All orders are dispatched within 1-7 working days of the order being processed. International deliveries will obviously take a little longer.

Returns Policy
We are happy to exhange or give refunds on any item you purchase, should you not be 100% happy with them. Please e-mail us to inform us if you plan to return an item and we will send you our returns address.

All returns must be made within 30 days

General Enquiries
If you want to contact us regarding general enquiries or order queries then please e-mail us at:

contact@paint-the-stars.com

Wholesale enquiries
If you are a retailer/e-tailer in the UK, Europe (Excluding Germany, see below!) and the U.S.A. and are interested in stocking Paint The Stars, please e-mail Jim Heath at CID distribution at the address below (please do not use this address for customer service/order queries, use address above): jim@juddadistribution.com
German Wholesale enquiries
If you are a retailer/e-tailer in Germany and are interested in stocking Paint The Stars, please e-mail Ulrich Schroeter at Imperial Clothing & Distribution at the address below:

u.schroeter@imperial-clothing.de

Size Chart





What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.